Fair terms. Plain English.
Everything you need to know about booking at Beverley Road, New Malden KT3 4AW. Short, fair and straightforward.
Nick Monczakowski 4.9 from 74 Google reviews · 13+ years

The short version.
48 hours' notice, please.
Give 48 hours' notice
Please give at least 48 hours' notice to cancel, rearrange or make changes. It keeps things fair and lets someone else have the slot.
Late cancellations
Cancelling or rearranging with less than 48 hours' notice, or missing an appointment without contact, is charged at the full session rate.
Something unexpected?
Message Nick as soon as you can. WhatsApp is fastest. The sooner he knows, the more likely he can find a solution.
What to wear. What to expect.
Dress comfortably
Wear something comfortable and loose. You only undress to your level of comfort and you're covered with towels throughout. Underwear stays on and sports shorts are perfect.
Lying face down
If treatment focuses on your back, you're welcome to unclip or remove your bra for access, but only if you're comfortable doing so.
Afterwards
Some soreness or tiredness for a day or two is normal, especially after a first session. Drink plenty of water. Most people feel noticeably better within a day.
Cash or bank transfer.
How to pay
Cash or bank transfer at the end of your session.
Insurance receipts
A detailed receipt is available on request if you want to claim from your health insurer.
Prices
First session £80, then £100 for 60 minutes or £150 for 90 minutes. All rates →
Packages: the terms.
How they work
Blocks of 3 or 5 sessions at a lower price per session, in 60 or 90 minutes, paid in full before the first session.
Valid for 6 weeks
Packages are valid for 6 weeks from the date of purchase. Unused sessions after 6 weeks expire.
Non-refundable
Packages can't be refunded, so if you're unsure, ask Nick first. He'll tell you honestly whether one makes sense.
Adults, 18 and over.
Adults only
Treatment is for adults aged 18 and over.
Pregnancy
Pregnancy massage isn't currently offered.
Medical conditions
If you have a medical condition or concern, message Nick before booking so he can advise whether treatment is right for you.
Ready to book?
- £80 first session, assessment included
- Mon–Fri 11am–7pm
- Near New Malden station · free street parking
- Personal reply from Nick, usually same day
“He is very friendly and explains the issues, its causes and how to improve them very clearly.”
Supreme