5 ★
64 Reviews
13+
Years Exp
£60
Intro Rate

Or book via Treatwell

13+
Years ExperienceSports & remedial massage
L5
BTEC QualifiedHighest vocational grade
5
64 Five-StarAll personal Google reviews
KT3
New MaldenPrivate practice
Neck Pain & Cervical Stiffness

Why neck pain is rarely a neck problem.

Most neck pain is not caused by the cervical spine. It is driven by tight pectoral muscles and pec minor pulling the shoulders forward, overloaded upper trapezius and levator scapulae working overtime to hold a forward head position, and suboccipital tension from prolonged screen time. These are all soft tissue problems — and they respond directly to targeted massage.

The pattern is almost universal in desk workers: hours of sitting with the chin forward, the chest tight and the upper back rounding. The posterior neck muscles are under permanent load. Over time they tighten, restrict movement and begin to refer pain — into the head as tension headaches, across the shoulder, or down the arm. Stretching gives temporary relief. Treatment of the actual cause gives lasting results.

  • Stiff neck on waking — restricted rotation or side-bending
  • Aching or sharp pain at the base of the skull or top of the shoulders
  • Tension that builds through the working day and peaks by evening
  • Headaches starting at the back of the head or temples
  • Clicking or grinding when turning the head
  • Tightness radiating across the top of the shoulder into the upper arm
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What Treatment Addresses

The structures driving the pain.

Upper Trapezius & Levator Scapulae

The two muscles most commonly driving neck pain. Both overwork to compensate for poor head position and shortened chest muscles — releasing them is the first step.

Suboccipital Muscles

Four small muscles at the base of the skull that control fine head movement. In desk workers they are chronically tight and are the primary cause of cervicogenic headaches.

Pec Minor & Scalenes

Anterior muscles that pull the head and shoulder forward. Without releasing them, posterior neck work only provides temporary relief because the forward pull is still active.

Thoracic Spine Mobility

Restricted thoracic mobility forces the cervical spine to compensate. Restoring movement here consistently reduces the load on the neck muscles above it.

Conditions Treated

What Nick treats at the New Malden practice.

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Chronic Neck Stiffness

Persistent restriction in rotation or lateral movement. Usually a combination of tight scalenes, upper traps and levator scapulae that have been in a shortened state for months or years.

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Acute Neck Pain

A sudden onset of pain and stiffness, often after sleeping in an awkward position or sitting at a desk for too long. Can be addressed with gentle work even in the acute phase — Nick will adapt the approach to your presentation.

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Cervicogenic Headaches

Headaches driven by suboccipital and upper trap tension. The headache itself is referred pain — treating the neck directly resolves both the stiffness and the headache pattern.

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Desk Worker Neck Pain

The most common presentation. Forward head position, tight pec minor, overloaded upper traps — a daily pattern that accumulates over years of screen work. Responds well to regular treatment.

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Neck and Shoulder Combined

Neck pain and shoulder tension frequently occur together — the upper trap spans both areas and treating one without the other rarely produces lasting results. Both are addressed in the same session.

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Driver Neck Pain

Long hours driving creates a similar postural pattern to desk work — head forward, chin dropped, shoulders rounded. Particularly common in delivery drivers, commuters and anyone spending more than two hours a day behind the wheel.

What to Expect

A session built around your neck pain.

Every session starts with a brief assessment — understanding how long the pain has been present, what aggravates it, and what your typical day looks like. This gives Nick the information he needs to treat the actual cause rather than just the area of pain.

For neck pain, treatment typically works across the posterior neck, upper trapezius, suboccipitals and thoracic spine, followed by anterior work on the pec minor and scalenes if needed. For deep-seated or chronic tension, deep tissue massage allows sustained work through the tissue layers. For complex or recurring presentations, remedial massage uses a structured clinical assessment approach.

You will leave with specific stretches and postural advice tailored to your situation and working pattern. Most clients notice significant improvement in range of movement and pain levels within 24 to 48 hours of the first session.

  • Full assessment before treatment begins — no generic protocol
  • 60 or 90-minute sessions at Beverley Road, New Malden KT3 4AW
  • Specific stretches and advice to support recovery between sessions
  • Honest recommendation on how many sessions you need
  • ☀️ First session from £60 until 31 August 2026
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About Your Therapist

Nick Monczakowski — BTEC Level 5.

13+ years treating neck pain, desk worker tension and postural problems. Clinical background includes Nuffield Health, Google HQ corporate massage (on-site treating office professionals), Ewell Chiropractic and The Ned. Neck and upper trap tension is the most common presenting complaint seen in practice.

  • BTEC Level 5 Sports & Remedial Massage — highest vocational grade
  • Google HQ corporate massage — desk worker expertise
  • Ewell Chiropractic — 4 years treating complex cases
  • RockTape certified — kinesiology taping for neck and shoulder
  • 64 personal five-star Google reviews
  • MSMA Member — private health insurance clients may be able to claim back
Read more about Nick →
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MSMA Member — Sports Massage Association (SMA)

If you hold private health insurance, you may be able to claim sports massage sessions back. Check with your provider — a detailed receipt is provided on request.

Client Reviews

What clients say about their results.

All 64 reviews →
⭐⭐⭐⭐⭐

"Very professional, knowledgeable and attentive. Nick took an interest in finding the cause of my shoulder and neck pain — experienced for more than 10 years — and worked on an old spasm in my lower back that no other therapist had been interested in. I will be back next week."

Alexandra
Neck & shoulder client · Google Review
⭐⭐⭐⭐⭐

"Extremely attentive, genuine and a master of his craft. Nick really listens and tailors every session to what you actually need. Highly recommend to anyone dealing with tension or desk related pain."

Jamal
Desk worker · Google Review
⭐⭐⭐⭐⭐

"Have been going to Nick for a few months and he has really helped me with the problems I have with my back, shoulders and legs. After sitting in a typist's chair for seventeen years I was struggling. I would definitely recommend him."

Alison
Long-term client · Google Review
Common Questions

Before you book for neck pain.

Yes. Neck pain caused by tight upper trapezius, levator scapulae, suboccipital tension and forward head posture all respond very well to targeted soft tissue work. Significant improvement is usually noticeable within 2-3 sessions. If symptoms include sharp nerve pain radiating into the arm or down the fingers, Nick will assess whether soft tissue work is appropriate or whether a referral is needed first — WhatsApp him to describe your symptoms before booking.
Recurring neck stiffness is almost always a postural and muscle imbalance issue rather than a structural problem. Prolonged desk work shortens the anterior chest and neck muscles, pulling the head forward and placing chronic overload on the posterior neck muscles. Without treating those structures directly, the pattern returns every few weeks regardless of how much stretching you do — because the root cause is never addressed.
For the vast majority of neck pain presentations, soft tissue massage is safe and beneficial. Nick works on the surrounding musculature — upper traps, suboccipitals, levator scapulae and posterior cervical muscles — rather than directly on the spine. If you have been diagnosed with a cervical disc problem or have nerve compression symptoms (shooting pain, numbness or tingling into the arm), WhatsApp Nick to describe your symptoms before booking.
For an acute episode, 2-3 sessions close together tends to produce fast, lasting relief. For chronic or recurring neck stiffness that returns every few weeks, 4-6 sessions addresses the underlying pattern more thoroughly. You will get an honest recommendation after the first session — no pressure to commit in advance.
Beverley Road, New Malden, KT3 4AW. A short walk from New Malden railway station with free street parking nearby. Open Monday to Friday 10am-7pm and Saturday 10am-3pm. Clients come from across South West London — Kingston, Wimbledon, Raynes Park, Surbiton and Worcester Park are all within 10-15 minutes.
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