Common questions.

It can feel intense in areas of tension but should never be unbearable. Pressure is always adjusted to your comfort level. Any soreness after a session is normal and usually fades within 24 to 48 hours — most clients feel significantly better within a day.

For an acute issue, 2–3 sessions close together tends to produce the fastest results. For ongoing maintenance, monthly or fortnightly works well. After your first session you'll get an honest recommendation — no pressure to commit upfront.

Absolutely. Most clients aren't athletes — they're desk workers, drivers, parents and people with everyday aches. Sports massage helps regardless of your activity level.

Sports massage is tailored to active people — muscle imbalances, injury recovery and performance. Deep tissue targets the deeper layers of muscle to release chronic tension. Most sessions draw on both approaches based on what your body needs.

Sessions are either 60 or 90 minutes. The 90-minute session is the most popular as it allows more thorough work across multiple areas, leading to deeper and longer-lasting results.

Cash and bank transfer. A detailed receipt can be provided on request if you wish to submit to your insurance provider for possible reimbursement.

Please give at least 48 hours' notice if you need to cancel or reschedule. Cancellations with less than 48 hours' notice, or no-shows, will be charged at the full session rate.

All packages are valid for 6 weeks from purchase, are non-refundable, and unused sessions after 6 weeks are forfeited. Contact Nick before purchasing with any questions.

Comfortable, loose-fitting clothing. You'll be covered with towels throughout and can undress to your level of comfort. Sports shorts are fine to wear during the session.

The session starts with a short assessment — understanding your symptoms, history and goals. Treatment then follows, tailored to what your body actually needs. You'll leave with specific advice to support your recovery between sessions.

Yes — there is free street parking available close to the practice on Beverley Road, New Malden KT3 4AW.

Yes. Many clients come with problems that have been present for months or years. A thorough assessment helps identify the underlying cause, and treatment is focused on addressing that rather than just managing symptoms.