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Questions · answered

Everything you want to know before you book.

Straight answers to the questions people ask most. Anything not covered here, message Nick and ask him directly.

Nick Monczakowski

Nick Monczakowski 4.9 from 74 Google reviews · 13+ years

Treatment room at Supreme Sports Therapy, New Malden
22 answersin four short sections
Before you book

Is it right for me?

Can I book if I'm not sporty?

Absolutely. Most clients aren't athletes. They're desk workers, drivers, parents and people with everyday aches. Sports massage is named for its approach, not its clientele.

Do I need to know what's wrong before I book?

No. Working that out is Nick's job. Tell him roughly where it hurts and how long it's been going on and the first session will do the rest.

What's the difference between sports and deep tissue massage?

Sports massage combines assessment, targeted treatment and advice for a specific problem. Deep tissue uses slower, sustained pressure to reach the deeper layers, which suits long-term tension. Most sessions draw on both. More on deep tissue →

What's the difference between sports massage and physiotherapy?

Physiotherapy focuses on rehabilitation and exercise, often after injury, surgery or a referral. Sports massage focuses hands-on on the muscles and soft tissue driving your pain. Nick will tell you if you need a physio, GP or specialist instead.

Is it safe to have massage with back pain?

For most back pain, yes. If you have pain shooting down your leg with numbness or weakness, or a diagnosed disc problem, WhatsApp Nick first so he can advise.

Do you treat children or pregnant clients?

Treatment is for adults, 18 and over. Pregnancy massage isn't currently offered. If you have a medical condition or concern, WhatsApp Nick before booking.

Your session

What actually happens?

What happens in the first session?

A conversation about your symptoms, history and daily routine, then hands-on assessment to find what's driving the problem. Treatment follows in the same appointment and you leave with simple advice and stretches.

What should I wear?

Something comfortable. You'll be covered with towels throughout and only undress to your level of comfort. Sports shorts are perfect.

Does sports massage hurt?

It can feel firm in tight areas but never unbearable. Nick checks in as he works and you can ask for more or less pressure at any point. Mild soreness for a day or two afterwards is normal.

How long does it take to feel results?

Many people feel a difference straight away or within a day or two. Long-standing problems usually change over 2 to 4 sessions.

How many sessions will I need?

For a recent problem, 2 to 3 sessions close together usually works fastest. For maintenance, every 4 to 6 weeks suits most people. You'll get an honest recommendation after your first session.

Can you help with a long-standing injury?

Yes. Many clients come with problems that have been there for months or years. For complex or recurring pain, remedial massage is often the right place to start.

Prices & booking

The money and the admin.

How much does it cost?

Your first session is £80 (usually £100). After that it's £100 for 60 minutes or £150 for 90 minutes. Full rates →

How do packages work?

Blocks of 3 or 5 sessions at a lower price per session, paid upfront and valid for 6 weeks. Packages are non-refundable and unused sessions expire after 6 weeks. A 5-pack of 60-minute sessions is £80 each.

How do I pay?

Cash or bank transfer at the end of your session. Packages are paid in full before the first session.

Can I claim on private health insurance?

Possibly. Nick is an MSMA member and some policies cover treatment from MSMA members. Check with your provider. A detailed receipt is available on request.

What's the cancellation policy?

Please give at least 48 hours' notice to cancel or rearrange. Late cancellations and missed appointments are charged at the full session rate. If something comes up, message Nick. He'd rather rearrange than charge. Booking policy →

How do I book?

Use the booking form, WhatsApp or call Nick on 07517 335 358. You'll get a personal reply, usually the same day.

Getting here

Where, when and parking.

Where is the practice?

Beverley Road, New Malden KT3 4AW. About a 10-minute walk from New Malden station.

When are you open?

Monday to Friday, 11am to 7pm. After-work slots are the most popular, so book a few days ahead if you can.

Is there parking?

Yes. Free street parking on Beverley Road and nearby streets.

What areas do you serve?

Clients come from across South West London: Kingston, Wimbledon, Raynes Park, Surbiton, Worcester Park and Richmond. Each page has travel times.

Book

Still have a question? Ask Nick.

  • £80 first session, assessment included
  • Mon–Fri 11am–7pm
  • Near New Malden station · free street parking
  • Personal reply from Nick, usually same day
“He is very friendly and explains the issues, its causes and how to improve them very clearly.”
Sara
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After-work slots are the most asked for, so they go first.

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